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What I Learned from North Point (Part 3): Be Clear

September 28, 2011

After partnering with North Point Community Church, I thought I’d share what I learned. I shared that I learned the value of being strategic and being unique in my previous posts.

Today I’ll share the value of clarity.

I have a friend that recently visited a multi-site church’s brand new campus. After the service he was visiting with a long-time friend who was serving as a volunteer at the new campus. The volunteer said he was drawn by the vision for the new campus “to reach the unchurched”. However, he expressed frustration because most of the volunteers were not sure what they were supposed to be doing or what part they played in the vision. He went on to say that he wasn’t sure the church was pursuing the original vision any longer. The volunteer loved the vision, his church, his pastor, and God. Yet he was considering stepping down because he didn’t have clarity.

North Point’s #1 practice is “Clarify the Win”.

Whether it’s a 1 sentence job description for everyone (including volunteers), one bottom-line truth in each sermon, or one big idea for children’s ministry each month – for North Point CLARITY is KING. Many of the volunteers wear a lanyard each week with their ministry team logo on the front and their 1 sentence job description (“win”) on the back.

To help people conceptualize the purpose of each ministry environment and the steps they want everyone to take, they created their now famous ministry model: foyer – living room – kitchen. Why? It provides greater clarity.

One of the greatest gifts you can provide your staff, volunteers, and church is clarity.

Every staff member and volunteer wants to know the answer to these three questions: Where are we going as a church? How are we going to get there? What is my part in the process?

If you’ve already read the book 7 Practices of Effective Ministry, here are some free audio files that might be worth a download.

Next time I’ll share my single biggest takeaway from North Point Ministries.

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